SB-2026-000184 · Virunga Express
Validator offline — bus RAD 231 B
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EM
Validator VAL-0092 on RAD 231 B has been offline since this morning — passengers can't tap in. Please advise.
Checked device logs — VAL-0092 dropped off the network at 06:12. Dispatching field tech Bosco for an on-site check.
CS
Thanks Eric, we're looking into this now. Can you confirm the device's serial number on the back of the validator?