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SB-2026-000184

Validator offline — bus RAD 231 B

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Final response from Centrika

Validator VAL-0092 on RAD 231 B has been repaired and tested — a faulty power connector was replaced on site this morning. Passengers can tap in normally again. Let us know if you see any further issues on this device.

Posted 23 Sep 2026, 10:15 by Centrika Support
Full conversation
EM
Eric Mugisha · 22 Sep, 14:32

Validator VAL-0092 on RAD 231 B has been offline since this morning.

CS
Centrika Support · 22 Sep, 15:05

Can you confirm the device's serial number on the back of the validator?

EM
Eric Mugisha · 22 Sep, 16:40

Serial is VAL-0092, printed on the base.