Palette & components

Design tokens and the shared components used across every screen.

Colour

Brand
Green 500#6FB46A
Green 700#457F41
Green 100#D7EED5
Ink 900#1A1A17
Neutral 500#78776F
Neutral 100#EBEBE9
Feedback Added
Success#2F9E5B
Warning#D18A12
Error#D94343
Info#3B6DAE
Waiting#A15BC7

Typography

Aeonik carries the hierarchy through size and weight. Numbers and references use tabular figures.

3xl / 700Report an issue
2xl / 700Ticket queue
xl / 700Validator offline — RAD 231 B
md / 600Section heading
base / 400Body text, form labels and descriptions.
sm tabularSB-2026-000184 · 0788 123 456

Status badge

New In progress Waiting on operator Resolved Closed
Priority tag
Not set Low Normal High Urgent

Route line

New
In progress
Waiting on operator
Resolved
Closed
New
In progress
Waiting on operator
Resolved
Closed

Buttons

Form fields

Default
Focused
Error
Select the company you work for.
Category radio tile
Validator
Kiosk

Search & filters

Search bar
Filter chip — default / active
All statuses All categories
Active filter — removable
Priority: Urgent

Tabs

All 12
Waiting on you 2
Open 4
Resolved & closed 6

Pagination

Multi-page
Single page (Prev/Next disabled)

Ticket row / mobile card

ReferenceSubjectCategoryStatusAge
SB-2026-000184Next up Validator offline — RAD 231 B Validator Waiting on operator 18h
Mobile card (replaces the row below 640px)
SB-2026-000184 Next up Waiting
Validator offline — RAD 231 B
Virunga Express·Validator·18h

Reply box

Reply mode
Reply to operator Internal note
Internal note mode
Reply to operator Internal note

Toast

Reply sent and ticket marked Resolved

States

Empty

The queue is clear

No open tickets right now.

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Error

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